Shop policies for raori
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Shipping policies
Garment in stock will be shipped from Sweden within 1-3 days of finished payment. I use standard Swedish Postal service unless you ask or pay for something else. If you’re in a hurry, please send me a convo and I will see what I can do.
For shipment outside Europe, the buyer is responsible for any additional fees that may be charged at customs.
If your purchase is a gift, I will happily ship straight to the giftee, as well as include a personal note if requested, just leave me the info you want written in the “note to seller” box at checkout.
Delivery time for Europe is 4-6 days and for the rest of the world 7-10 days, although while packages generally arrive on time, I allow the post office up to 2 weeks for delivery within Europe & up to 4-5 weeks for International delivery before resending/refunding for non delivery.
Thank you for your understanding! The postal service is a fickle being and I’m just a small independent company 🙂
Please remember that shipping around any holiday can be very unpredictable so it’s best to order a long time in advance or pay for faster shipping to ensure faster delivery times!
IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees
Refunds and Exchanges:
The sizing description and the images are very accurate, but if you for any reason are unhappy with your product, please feel free to send it back to me within 14 days (but please contact me first in ALL cases!) and I will refund you, minus the return shipping, for your purchase.
raori 